When first launching the web campaign for “I’ll Fly Away,” I decided it was important to have a Facebook page, despite my better judgement. For those who have been living under a rock for the past 10 years, Mark Zuckerberg’s polarizing privacy policies (say that 3 times in a row) have caused a stir in the media. But when nearly 15% of the world’s population are active users of the site, I’m not about to go and open a MySpace page simply for the sake of being different. So as a happy medium, I chose to forgo a personal account and instead created a business page for the film, amassing likes and followers like any other good citizen of the Facebook autocracy.
Two weeks ago, and for reasons unexplained, Facebook suspended my account. When I attempted to log in, I was redirected to a page which informed me that in order to even get in contact with anyone on the administrative end, I had to first email them a copy of my Driver’s License, Birth Certificate, or Passport(pictured below). Suffice it say I was confused as to why I was being asked to hand over information that a bank asks for when opening up a checking account (although as far as I know it’s illegal for banks to sell the contents of your account to advertisers, unlike Facebook). Again, despite my better judgement and for the greater good of the film, I complied, only to be turned away once again. Good luck contacting anyone to discuss any issues you have with the site: No email, no phone number, no address. Apparently if you’re worth $9.4 Billion, you simply can’t afford to pay for a customer service department.
I apologize for the long winded rant, however I felt it necessary to inform followers of the film that despite my best efforts and for reasons beyond my control, we will no longer be able to connect with fans through Facebook. One can only assume that attempting to make a film that humanizes people whose homeland is in direct conflict with the United States’s best interests is not OK with Mark Zuckerberg and company. I’m quite eager to change my outlook, but ironically I can’t even connect with a single person to talk it out.
So long Zuck, and thanks for all the fish!